Centerline Car Rentals wants you to feel 100% comfortable with giving us your personal information. Below you can learn more about the types of information we collect and how we use it. The bottom line: we respect your privacy.
Collecting Personal Information
When you make a reservation or rent a vehicle with Centerline Car Rentals, we collect personal information in order to provide you with exceptional service. That information may include your name, email address, home and/or business address, phone number(s), date of birth, payment details, and any other information needed. This information may be collected on our web site, over the phone or in-person. Only authorized personnel are permitted to access personal data in the course of their work. We will retain your personal information for as long as necessary to fulfill our commitment to you.
You may request to review the personal information we have for you at any time by contacting Centerline. You may also view or cancel a reservation online at www.stxrentalcar.com/view-cancel-reservation.
Centerline does not offer services to any person under the age of 25 and, therefore, should never be in a position to collect their personal data. Consistent with the U.S. federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personal information from anyone under the age of 13 without requiring parental consent.
Using Personal Information
We will use your contact information to confirm your rental car reservation at the time of making your reservation and in the days leading up to your reservation. You may also choose to have your receipt emailed to the email address provided once your rental car is returned.
At the time of your reservation, you may also opt-in to our marketing communications and VIP partner emails providing special discounts exclusive to Centerline customers. We definitely recommend saying yes! We have some pretty cool partners and we’ve been told our enewsletters are riveting. These emails will come directly from Centerline – we do not share your email or personal information with these partners. At any time, you may opt-out of these emails using the “Unsubscribe” link provided or by contacting firstname.lastname@example.org.
Sometimes we review who is opening our emails and choose to pare down the list based on who is opening and clicking. It’s not you, it’s us. This helps us keep our list size manageable and cost-effective. Don’t worry, if you ever feel like we’ve fallen out of touch, you can always check-in!
Centerline partners with TSD for our reservations system. TSD is committed to industry best practices when handling sensitive data. TSD uses a variety of methods to protect information against unlawful accessing or processing. You can learn more about TSD’s integrity and confidentiality here: www.tsdweb.org.