What are the requirements to rent a vehicle?
You need a valid driver’s license, major credit card that matches the renter’s driver’s license, and the renter must be 25 years of age or older
Can I use a debit card?
Yes. Renter must have a valid driver’s license, and a debit card in the renter’s name with a major credit card’s logo on it. A larger deposit may be required if using a debit card.
What is Collision Damage Waiver, (CDW)?
It is a waiver of financial responsibility for a damaged vehicle. It is NOT insurance.
Is it true that on St. Croix you drive on the LEFT-hand side of the road?
Yes, we drive on the left-hand side of the road. It’s one of the charms of our rich history.
Are special Driving Permits required to drive in the USVI?
Not required for drivers licenses issued in the USA. International drivers are required to obtain a local government issued driving permit valid for 30 days or obtain an International Driver’s license from the country of origin prior to arrival. We can provide the local driving permit for a $25 fee.
Is there a Fee for Additional Drivers?
Yes. A daily fee for Additional Driver’s applies, spouses are free. Select during the reservation process.
Do you meet all flights?
We meet all flights at the Henry B. Rohlsen Airport. Use our convenient online booking system and walk up to our New Airport Counter upon arrival. It has never been more convenient to rent from Centerline Car rentals at the St. Croix Airport. If arriving by seaplane, our new additional location in Christiansted is right next door!
Do you deliver vehicles?
Yes, Centerline can deliver vehicles to The Carambola Beach Resort, The Divi Carina Bay Beach Resort, The Palms at Pelican Cove, Chenay Bay Beach Resort, Tamarind Reef Resort Green Cay Marina and The Buccaneer Hotel. Call us if you don’t see your hotel on the list.
Can you pick me up?
Yes, we can pick you up at any hotel, the ferry dock and many other places. Please inquire.
Where can I return the vehicle?
Your vehicle may be returned at either of our offices, the Henry B. Rohlsen Airport, The Carambola Beach Resort, The Divi Carina Bay Beach Resort, The Buccaneer Hotel, Cheney Bay Resort, Tamarind Beach Resort, Green Cay Marina or any of our locations.. You just need to let us know at the time of the rental where to look for the vehicle upon return.
Are car seats available?
Yes, for a modest fee. Advanced reservations required.
Will the car seat be installed?
No, the renter must install the car seat themselves for liability purposes.
Are vehicles allowed off road?
None of our vehicles are allowed off road. This includes 4×4 vehicles.
What if I need roadside assistance?
Call us and we will come. If you need roadside assistance after regular business hours, the glove compartment of each vehicle contains a list of tow truck companies that are contracted by Centerline to provide after hours service to our customers.
Can I choose the color of my car?
No, we are sorry that is not possible due to the logistics involved in the fleet rotation.
What will I pay for fuel?
For your convenience, each Centerline rental vehicle comes with a full tank of gas. In mutual fairness, we ask that you return your vehicle full. Should we have to fuel up the vehicle on your behalf upon return, we will charge the full service rate for the actual fuel pumped at the on-sight gasoline service station (independently operated). You have the choice to fuel it yourself at the self-service fuel dispenser. The gas station is right next-door! Our downtown Christiansted location will have to charge a higher per gallon amount, (based on market) due to no on-site fueling option. Again, feel free to return the vehicle full of fuel.
How do I cancel a reservation?
Contact us the same way you did to book the vehicle or call any of our phone numbers. We ask that you give us 24 hours notice.
What is your cancellation policy?
We thank you for giving us a heads-up and we hope you will be back. Please give us 24 hours notice and no cancellation charges apply. If less time or no notice is given the minimum cancellation amount is $25.00.
Are there any hidden charges?
No. At Centerline, we believe in straightforward, fair business practices. We will clearly explain and quote rates.